If you have a membership site or any other continuity program (you should), or simply want to keep your customers around for longer periods of time to avoid entropy… increasing your retention rates is critical.

That’s why this week we’ll be covering retention rates. Why they’re so critically important to your business, and how to drastically improve them to boost your average customer lifetime value… average transaction size and how often they come back to purchase from you.

In this week’s video you’ll discover…

• What a 50% increase in retention can do for your business
• My 8-step “personal coach email campaign”
• The secret of surprise gifts
• The magic of credits, punch cards and other loyalty programs
• How to create a community
• Pain point marketing
• Membership “level” secrets